Privacy Policy

1. Introduction

This policy applies to permitgoworldwide.com and to any related service, page or communication operated under the PERMIT GO WORLDWIDE brand.

2. Data Controller

PERMIT GO WORLDWIDE, in partnership with SASU SWAP CHAIN (SIRET 10432020500016, VAT FR21104320205, RCS Briey), located at 3 Rue de la Taye, 54240 Jœuf, France, acts as data controller. You can reach our data protection contact at contact@permitgoworldwide.com.

3. Data We Collect

3.1 Information you provide

• Identity: full name, date of birth, nationality.
• Contact: email, phone, shipping address.
• License: number, country of issue, issue and expiry dates.
• Uploads: scans of your driver's license (front/back) and identity photo.
• Order details: chosen plan, destinations, shipping option.

3.2 Information collected automatically

• Technical data: IP, browser, OS, device, language, referrer.
• Usage data: pages visited, time spent, interactions.
• Cookies and similar technologies (see Cookie Policy).

3.3 Payment information

Card data is collected and processed directly by Stripe in a secure, PCI-DSS compliant environment. We never receive your full card number.

4. How We Use Your Data

• Process and fulfil your Order.
• Prepare and deliver your Document.
• Provide customer support and respond to requests.
• Send service messages (order status, shipping updates).
• Prevent fraud and secure our platform.
• Comply with legal, accounting and tax obligations.
• Improve our website and services through aggregated analytics.
• Send marketing communications, only with your prior consent.

5. Sharing & Processors

We never sell your personal data. We share data only with carefully selected processors acting on our instructions and bound by confidentiality:

• Payment processing: Stripe.
• Hosting and infrastructure providers.
• Email and notification providers.
• Shipping carriers (for printed deliveries).
• Analytics and fraud-prevention tools.
• Lawyers, auditors and authorities, when legally required.

6. International Transfers

Some processors may operate outside the European Economic Area. Transfers rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

7. Retention

See section 6 of our GDPR page for detailed retention periods.

8. Your Rights

You have the rights of access, rectification, erasure, restriction, portability, objection and withdrawal of consent, as described in our GDPR & Data Protection page. You may also lodge a complaint with the French CNIL.

9. Children

Our service is not directed at persons under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided personal data, please contact us so we can delete it.

10. Security

We use TLS encryption in transit, restricted access, secure document storage, monitoring and regular reviews. No system is fully immune to attacks; we encourage you to use a strong, unique password for any account and to keep your devices up to date.

11. Cookies

Detailed information about the cookies we use, their purpose and how to manage them is available in our Cookie Policy.

12. Changes

We may update this policy. Material changes will be communicated by a clear notice on the website. The "Last updated" date above always indicates the most recent version.

13. Contact

Questions or requests: contact@permitgoworldwide.com.